Ever wonder what’s better than diamonds? Well, I did and found out bigger, better, and more accessibly priced lab-grown diamond stones at Lightbox.
Lightbox produces a persistent quality of these lab-grown diamonds, unlike many others who fail to do so. Each diamond at Lightbox carries a VS clarity, a very good cut, and a near-colorless appearance.
Anyways this is going to be a full-fledged review of Lightbox; from their website and shipping policy to their price range and quality, everything will be covered. So let’s begin!
About Lightbox Jewelry
Launched in 2018, Lightbox functions as an independent subsidiary of De Beers Group, the initial investors in this patented line of lab-grown diamonds by Lightbox.
You can explore the homegrown stones at their lab in Gresham, Oregon, which opened in the fall of 2020. The opening of this lab was a huge milestone for the company since the production will be ramped up to 200k carats of diamonds a year, proudly grown in the USA.
Website Navigation
The website of Lightbox has a very user-friendly interface. The home page of the website reflects a neat and contemporary theme which is pretty much similar to their sophisticated and classic jewelry collection.
The navigation menu is based on a few basic categories such as best sellers, necklaces, earrings, rings, bracelets, etc. However, they are further classified into a huge variety of subcategories which really helps in a targeted search.
In addition, you can easily filter out your search according to price, stone shape, color, metal type as well as the carat weight of the diamond stone. This means you don’t have to waste your time scrolling through hundreds of items. Just apply the right type of filters, and you’ll be able to enjoy your shopping the most.
Overall, I really like how basic their website is. It is free from any unnecessary content or an overwhelming amount of filters. Browsing through their collections is super convenient, and that’s what matters!
Store Location
Lightbox is based in the USA, now with a lab that is home to the leading lab-grown diamonds, in Gresham, just outside of Portland.
They don’t have a retail store of their own, but to make up for that. They have set ties with a huge amount of stockists all over the US.
Lightbox jewelry is available at a number of different stockist locations spread across different states.
They are available at Bloomingdale’s, Reeds, Riddle’s Jewelers, Devon’s Jewelers, The Jewelry Center, Bailey’s Jewelers, Harris Jewelers, Geoffrey’s Diamonds, and Padis Jewelers.
The exact locations of these retail stores and their availability in your state can be found on the stockist’s page of their website.
Pricing
Okay, so I am a fan of the simple and straightforward pricing policy of Lightbox. I have reviewed several other jewelry manufacturers, including the ones that produce lab-grown diamonds, but Lightbox has put all of them to shame.
Why am I raving so much about it? Because Lightbox is transparent and easy in terms of their prices. They sell 1-carat lab-grown diamond for 800 USD. Half a carat for $400 and a quarter carat for 200 dollars. Have you ever seen something as clear-cut and straightforward as that?
Sure I am aware of the fact that natural diamonds are unique in each piece, and so their prices are different, but I, at least, haven’t seen any other lab-grown diamonds priced like this. Moreover, this price is similar for all types of diamonds; pink, blue, or white.
Apart from the fixed price of your diamond, the price tag of your item will also be constituted on the metal or setting type, of course. For instance, a one ct. Princess cut necklace will cost you $1000.
An 800 dollars for the one ct. diamond stone and the remaining for the 10k white gold setting and the princess cut.
In conclusion, Lightbox is very transparent and simple in terms of its pricing. When buying from them, you know exactly how much you’re spending on which part of your purchase. Also, the prices are pretty fair considering the fact that you get an infallible diamond look-alike at a way lesser price.
Quality
The quality of lab-grown diamonds by Lightbox is exceptionally good. Their diamond stones deliver an excellent amount of sparkle and fire. Saying that they deliver nearly the same amount of sparkle as a natural diamond wouldn’t be an overstatement.
A natural diamond and a lab-grown diamond by Lightbox are optically identical, and honestly, it is quite impossible for anyone to differentiate between the two without special instruments.
All their lab-grown diamonds follow the same standard of manufacturing that is VS clarity grade, a very good cut, and an almost colorless appearance.
Lab-created diamonds are not diamond simulants like Cubic Zirconia. They have the same chemical makeup as that of a natural diamond. That is why lab-grown diamonds are definitely a smart and more affordable alternative to natural diamonds.
I was quite literally swooning over every piece by Lightbox. The brilliance, fire, and sparkle of their diamonds, as well as compliance with the 4 C’s of diamonds, make them a very viable option.
Lastly, the only thing that I have a reservation about is the substandard cardboard box the jewelry arrives in. Lightbox definitely needs to work on their packaging since it doesn’t do justice to the price we’re paying. I mean, nobody would ever expect a $1000 dollar jewelry packed in a third-grade cardboard box. They should’ve done better than this.
Shipping
Locations
Gladly, Lightbox ships to various locations around the world. Being based in the US, it definitely ships to all 50 states and Washington, DC.
They ship neither to P.O. box addresses, US territories, nor APO/FPO/DPO addresses. A standard and expedited shipping service via FedEx is provided by Lightbox.
Now let’s talk about international shipping. I was kinda disappointed upon finding out that they don’t ship worldwide. But I heaved a sigh of relief when I got to know about their international shipping, which is limited to a few countries.
You can order from Lightbox if you’re based in Canada, the UK, Australia, New Zealand, Japan, Hong Kong, Singapore, Finland, Germany, Netherlands, Italy, Poland, Portugal, Ireland, Sweden, Denmark, etc.
Charges
Free standard shipping (within 3 to 5 days) is offered by Lightbox for all orders within the US. While and Express overnight shipping will cost you an additional 25 US dollars.
While for international orders, free express shipping through DHL is applicable on all orders. However, if you’re an international customer, you will be responsible for the additional duties and taxes on your purchase.
Overall, Lightbox offers convenient and accessible shipping services. However, it would’ve been even better if they shipped worldwide.
Return Policy
For all orders within the US, Lightbox offers a 30-day return policy. If, in any case, you’re not fully satisfied with your purchase, you can return it back provided that the item is unworn, in original condition, and is accompanied by a return tag.
The best part about their return policy is that the return shipping costs are covered by Lightbox itself. Your item will be fully refunded (minus shipping cost) within a week.
A 30-day return policy is offered for all international orders as well. However, the difference lies in the return shipping costs. If you’re situated outside of the US, and you wish to return your Lightbox item, then you’ll have to pay an additional $30 as a return shipping fee.
Currently, Lightbox doesn’t offer exchange services. The return policy is not something exceptional altogether, so it doesn’t need much talking.
Customer Support
If you have any queries about their exclusive lab-grown diamonds or any other concerns regarding your purchase, you can reach out to their customer representative team.
You can send them an email at [email protected], OR you can ring them at 1 (866) 657-7622
The customer service team of Lightbox is available by phone from Monday-Friday 10 am-7 pm EST and Saturday 10 am-5 pm EST.
Lightbox Customer Reviews
So I couldn’t find many customer reviews for Lightbox on the internet, perhaps, because they’re fairly new in the market and are yet in the process of forming a reputation. The reviews on their own website, however, suggest that they are doing a good job.
Mostly, people are still skeptical about their purchases and are weighing the pros and cons of purchasing a lab-grown diamond, like this person on Reddit:
Other than that, I found reviews that stated the very taxing buying process at Lightbox. Most customers had had their cards declined which was a huge disappointment when they tried to make a purchase
And a handful of other reviews like this.
Final Verdict:
Lightbox is yet to form a solid reputation among its customers. I didn’t come across many customers of Lightbox as I searched for them, which pretty much means that they don’t have a huge clientele at the moment. But they were launched in 2018, so that’s pretty understandable.
Overall, I consider Lightbox worth a shot. If you’re not too sure about them, you can pay a visit to any of their stockist locations and check out the jewelry firsthand instead of buying online!
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